FAQ

What are the Hot Flush Relief Patches?

They're a discreet, wearable patch designed to help ease hot flashes, hormonal discomfort, and mood swings linked to perimenopause and menopause. Simply apply and go about your day.

When will my pre-sale order ship?

Pre-sale orders ship within approximately 4–6 weeks of purchase. We'll email you as soon as your box is on its way, with tracking included.

Why is this a pre-sale?

We're a new brand and want to bring this product to market thoughtfully. Ordering during the pre-sale locks in founding-customer pricing and helps us plan our first production run around real demand — which means a better, more consistent product for everyone.

Is this a subscription?

No. Every order is a one-time purchase. There's no auto-renewal or recurring charge.

Are the patches safe to use?

Orvae Vitality products are wellness products and are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, please consult your healthcare provider before use.

Where do you ship?

We currently ship within France and the EU, with the UK, US, and other markets opening soon. See our Shipping Policy for details.

What if I want a refund?

See our Refund Policy — pre-sale orders can be cancelled any time before they ship, and shipped orders have a 30-day return window on unopened boxes.

I'm a pharmacy, spa, or clinic — can I stock Orvae Vitality?

Yes — visit our Wholesale page to get in touch about trade pricing.

Still have questions?

Email us any time at hello@orvaevitality.com.